Visitor and access management

Manage visitors.
Control access.

Invite guests, offer registration by QR or tablet, and track entry approval in one place.

Vistr / Reception workspace
Visitor reception in Vistr, with a staff workspace and mobile guest registration.
Product screens with sample data
01Browser registration
02Rules for each location
03Access by role

THE VISITOR JOURNEY

Different ways to arrive.
A clear next step for everyone.

From an invitation to access readiness, choose the flow that fits your location.

Invitation

Have the invitation ready before your guest arrives.

The host creates a visit and chooses email or a link to share. The guest opens registration on their phone.

  1. Create an invitation and set the schedule
  2. Send by email or share the link
  3. Guests complete their details before arrival
The invitation form with delivery method, schedule, and language.

Product screens with sample data

Location QR

Scan a QR. Register for the right place.

The QR already represents a place. Guests do not need to choose it again or look up a host when the location does not require one.

  1. Staff choose a place and QR mode
  2. Guests scan with their phone
  3. Complete the requested details and photo
The QR and tablet menu with location and QR mode settings.

Product screens with sample data

Reception tablet

Welcome guests with a tablet at the desk.

Open the guest screen in a tablet browser. Guests choose to register on their phone or complete their details on the tablet.

  1. Activate the tablet for one place
  2. Scan the QR or register on the tablet
  3. Finish registration and clear the guest screen
The tablet screen with a large QR code and direct registration option.

Product screens with sample data

AFTER REGISTRATION

Example flow, not live gate status.
  1. 1

    Registration sent

    Details and photo received.

  2. 2

    Visit approval

    Automatic or reviewed, based on location rules.

  3. 3

    Preparing access

    Credentials sent to devices.

  4. 4

    Access ready

    Shown after device confirmation.

The QR opens registration. Entry approval and access readiness are checked separately.

WALK-IN VISITORS

One QR.
The destination is already selected.

Place a QR at the desk or activate a standing tablet at reception. Guests can get started themselves, while reception and security focus on arrivals that need help.

Fixed QR

Print it for a desk or entrance.

Dynamic QR

Changes on screen when registration opens or the display period ends.

Previous guests can still finish their own registration.

A Nusantara Works reception tablet with QR scanning and on-tablet registration.
Tablet browser • Scan or register here
Product screens with sample data

DESIGNED FOR GUESTS

Short forms.
Clear from start to finish.

Start with a name and face photo. Phone number, email, documents, and host details follow the location’s needs. Guests see their status update automatically when the visit is approved.

01

Start

See the destination and what registration involves.

See the destination and what registration involves.
02

Details and photo

Two short steps, with a chance to review.

Two short steps, with a chance to review.
03

Check status

See approval and access readiness separately.

See approval and access readiness separately.

Product screens with sample data

INVITATIONS AND SCHEDULES

Invite guests.
See what needs your attention.

Hosts see upcoming visits in My visitors. Choose the invitation language, reopen details, and share again without creating a duplicate visit.

  • Send by email, with a required recipient address.
  • Or create a link and share it through your preferred channel.
  • Track registration, decisions, and arrival in the visit details.
My visitors showing upcoming visits, schedules, and host actions.
Product screens with sample data
A verified returning guest reviews saved details before reusing them.

RETURNING GUESTS

Come back without starting over.

Guests can choose to save their details. On their next visit, they verify their identity, review information that is still valid, and fill in anything missing.

  1. Choose to save details
  2. Verify on the next visit
  3. Review, consent, and continue

Each new meeting still has its own schedule and entry permission.

FOR YOUR TEAM

Different jobs.
The right information for each role.

Set each team member’s access and location scope. Everyone handles the work they are responsible for.

01

Reception and security

Welcome guests and prepare the desk.

  • Create a guest QR or location QR
  • Activate the guest tablet screen
  • Review registration and entry approval
View screen
02

Hosts

Prepare visits before guests arrive.

  • Manage upcoming invitations
  • Share links or resend emails
  • Act on approval requests
View screen
03

Admins and IT

Set up how each location works.

  • Manage team members and roles
  • Set required details, approval, and access periods
  • Manage data retention and device connections
View screen

ONE SYSTEM FOR DAILY OPERATIONS

More than a visitor list.

Connect visitor reception with people records, access settings, and day-to-day security work.

Locations and visit rules

Set registration places, required details, approval, and access periods for each location.

Teams and activity history

Manage members, roles, location scope, account profiles, and staff action records.

People and photos

Manage staff, students, and visitors. Import records and photos, or share photo collection links.

Credentials and device access

Manage face and card credentials for people records, validity, revocation, and device confirmation.

Security operations

Review access events, blocklists, and recorded presence. Support guard posts, group visits, and evacuation roll calls.

Connections and sync

Monitor devices and site connections. Provide integration access for people sync, with a history of results.

FROM APPROVAL TO ACCESS

A clear status,
all the way to the device.

Visit approval does not yet mean the gate is ready. Vistr shows credential preparation and device confirmation, so staff know what still needs attention.

  1. Vistr

    Registration and approval

  2. Site connection

    Credential delivery

  3. Access device

    Readiness confirmation

Device, firmware, and network compatibility is confirmed during setup.

BUILT AROUND YOUR LOCATIONS

One organization. Different needs.

01

Offices

Team meetings, partner visits, and walk-in guests. Offer a suitable flow for each lobby and work area.

02

Campuses

Meetings, event guests, and campus access. Manage several locations, each with its own rules.

COMMON QUESTIONS

What you may want to know.

Contact us
Do guests need to install an app?

No. Registration runs in a mobile browser that supports the required features and camera permissions. Guests can also complete their details on a provided tablet.

Can a tablet work as a self-service kiosk?

Yes. Staff activate the guest screen for a place, then guests choose to scan a QR or register on the tablet. The screen runs in a browser. Locking a tablet to only run the kiosk is a separate device setting.

What is the difference between fixed and dynamic QR?

A fixed QR can be printed. A dynamic QR appears on screen and changes when its link opens registration or the display period ends. Previous guests can still complete their registration. Both already select the destination.

Do walk-in guests need to know a host’s name?

Not always. Required details follow the location’s rules. An organization can offer a simple registration flow without asking for the person being visited.

Are all visits approved automatically?

Each location can have different rules. Visits can follow automatic approval or review by staff or a host. The guest page updates approval status automatically.

Do guests need to enter their details on every visit?

Details saved voluntarily and still valid can be reused after email verification or staff assistance. Default retention is 90 days and admins can adjust it. Completing a new registration with a verified profile renews the period, as explained in the initial consent. Every visit still has its own permission.

How does an invitation reach the guest?

The sender chooses email or creates a link to share themselves, for example through WhatsApp. A recipient email is required for email delivery. Each invitation can be in Indonesian or English.

Does this QR open the gate directly?

The QR in this flow opens registration. Guest access uses a face credential, after visit approval and credential preparation on the device are complete.

Does Vistr support every gate device?

Support depends on the device, firmware, and site network. Our team will review your devices and integration needs during the demo and setup.

How can I see the current product?

Explore the tour on this page, then select Request a demo. The Valid team can discuss your reception flow, location settings, and access needs.

START WITH YOUR NEEDS

Let’s find the right flow
for your location.

Tell us how your team welcomes guests and manages access. We will help you explore a suitable flow.

Request a demo

Connect with the Valid team through the contact page.

Product screen

Product screens with sample data