User guide

Set organization branding

Preview the name, logo, icon, and color before applying.

Reviewed 5 October 2026

Your organization settings and account permissions determine which options are available.

All screens use fictional data. QR images and setup codes are examples and cannot be used to register.

Before you start

Use an organization Admin account. Prepare a clear logo and the name guests should see; check both languages in the preview.

How the task works

Follow the main steps in order. Where a choice is shown, follow the branch that matches your situation.

AdminPrepare organization identity
AdminUpload logo and choose a color
AdminReview the preview
AdminSave and check guest pages

Each label names who acts. Branches explain what changes when the condition applies.

Enlarge flow diagram

Steps

Open Settings, then Appearance. Enter the organization display name.
Upload a logo and optional icon. Use PNG or JPEG, up to 2 MB per file. The icon must be square.
Choose the logo background and a primary color accepted by the form. Check phone, tablet, staff application, and email previews.
Enlarge image
Figure 1. Review the identity in the preview before saving.
1. Appearance
2. Display name
3. Logo background
Sample data · Admin · 2026-10-05 · 2880 × 2000 px
Apply when the preview is correct. If another edit causes a conflict, load the latest version before editing again.

What to enter and why

Requirements depend on the destination and registration method.
Field	When needed	Purpose	Example
Logo	Optional	Displayed without cropping; a square icon is a separate asset when provided.	Organization logo
Primary color	As configured	Affects interface elements. Check text and button readability.	A color with sufficient contrast

Expected result

Branding applies within the organization. Sent emails retain their original identity version; this setting does not change the domain or SMTP address.

If something goes wrong

Logo appears too small

Check whitespace in the logo file and the preview. Use a clear file without tiny unreadable text.

Organization-wide branding

Branding follows the organization, not each location. Place names remain visible. The main logo is not cropped into the browser-tab icon; a separate icon is available.

Earlier emails

Sent emails retain the branding used when sent. Removing the active logo does not automatically remove earlier email versions. Appearance settings do not change the domain or sender email address.

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