User guide

Configure registration by place

Set requested details, approval, gates, and access times.

Organization admin

Reviewed 5 October 2026

Your organization settings and account permissions determine which options are available.

All screens use fictional data. QR images and setup codes are examples and cannot be used to register.

Before you start

Use an Admin account. Confirm gates are mapped to the correct destination before enabling registration.

How the task works

Follow the main steps in order. Where a choice is shown, follow the branch that matches your situation.

AdminChoose a place
AdminSet approval and duration
AdminChoose required additional details
AdminSave and test as a guest

Each label names who acts. Branches explain what changes when the condition applies.

Enlarge flow diagram

Steps

Open Settings, then Registration places. Choose the site to configure.
Enter the place name guests will see. Choose gates in that site, including at least one entry or bidirectional gate.
Enlarge image
Figure 1. Approval and access duration are chosen per destination.
1. Place name
2. Access approval
Sample data · Admin · 2026-10-05 · 2880 × 2000 px
Choose manual or automatic approval. Check access duration and closing time in the site time zone.
Enlarge image
Figure 2. Choose additional fields deliberately to keep the form short.
1. Email
2. Identity document
Sample data · Admin · 2026-10-05 · 2880 × 2000 px
Select only the additional details you need, document rules, and the starting mobile country code. Save and inspect the guest form.

What to enter and why

Requirements depend on the destination and registration method.
Field	When needed	Purpose	Example
Approval	Required	Staff review or automatic approval according to the place policy.	Staff review
Duration and closing time	Required	Defines the access window; closing time uses the destination timezone.	4 hours; 21:00
Additional details	Select only when needed	Enabled fields are requested in the guest form. Do not request contact details or documents without an operational need.	Mobile, email, document

Expected result

Registration forms and rules follow the saved place settings. Check a sample journey after changing them.

If something goes wrong

Guests are asked for too much information

Review Additional details for the relevant place. Disable unnecessary fields according to organization policy.

Selected extra fields become required

Name, face photo, and consent are required in the QR flow. Selected contact, organization, purpose, or host fields become required when shown. The document number can be shown but remains optional in the QR flow.

Starting values and active rules

A new form starts with manual approval, four hours, and a 21:00 closing time; organization limits still apply. The saved place values govern operations, not examples in this guide.

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