User guide

Create a QR for one guest

Prepare one registration and continue serving the next guest.

Frontdesk Security Operator Organization admin

Reviewed 5 October 2026

Your organization settings and account permissions determine which options are available.

All screens use fictional data. QR images and setup codes are examples and cannot be used to register.

Before you start

Use a personal QR for one guest visit. For a QR shared by many guests, use a place QR.

How the task works

Follow the main steps in order. Where a choice is shown, follow the branch that matches your situation.

StaffChoose destination and duration
StaffCreate a guest QR
GuestOpen and complete registration
StaffSelect Next guest
- First guest still filling inThe first registration can continue

Each label names who acts. Branches explain what changes when the condition applies.

Enlarge flow diagram

Steps

Select Create a guest QR, then choose the place. The name may be blank; the guest can enter it during registration.
Enlarge image
Figure 1. Name, duration, and advance approval have different purposes.
1. Guest name (optional)
2. Access duration (hours)
3. Approve access when the guest completes the form
Sample data · Admin · 2026-10-05 · 2880 × 2000 px
Check the access duration. Use a value appropriate to the visit and within organization limits.
At a place with manual review, check the advance approval option. Automatic places follow their configured rule.
Enlarge image
Figure 2. One QR for one guest; Next guest starts the next reception task.
1. Enlarge QR
Sample data · Admin · 2026-10-05 · 2880 × 2000 px
Create the QR and ask the guest to scan it. Follow registration status. Select Next guest when ready to serve another person.

What to enter and why

Requirements depend on the destination and registration method.
Field	When needed	Purpose	Example
Guest name	Optional when creating the QR	Helps label the visit. The guest confirms the name during registration.	Bima Santoso
Access duration	Required, limited by policy	Defaults follow the place; its closing limit still applies.	4 hours
Approval in advance	When available	At a manual place, staff may approve in advance. Automatic places follow their rule.	As decided by staff

Expected result

The QR and status belong to the created visit. Next guest opens a new form for another guest.

If something goes wrong

Link already used or expired

Check the visit status. If replacement is available, read its confirmation; the old link stops working after replacement.

Two time limits

The personal QR for starting registration lasts 10 minutes. This differs from access duration after approval. The place closing time can limit access end time. Next guest does not cancel a form already opened by the previous guest.

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