User guide

Register for a visit

Start with a QR or invitation, enter your details, then check access readiness.

Guest

Reviewed 5 October 2026

Your organization settings and account permissions determine which options are available.

All screens use fictional data. QR images and setup codes are examples and cannot be used to register.

Before you start

Have the QR or invitation link provided by your destination ready. Allow camera access if you want to take a photo.

How the task works

Follow the main steps in order. Where a choice is shown, follow the branch that matches your situation.

GuestOpen the place QR
GuestEnter details and photo
GuestReview and send
SystemCheck approval rules
- Review requiredWait for staff approval
- AutomaticContinue when requirements are met
GuestCheck access readiness
- Gate not readySee reception; do not register again

Each label names who acts. Branches explain what changes when the condition applies.

Enlarge flow diagram

Steps

For QR registration, scan the place QR. Check the place name, choose your language, then select Start.
Enlarge image
Figure 1. Check your destination before selecting Start.
1. Start
Sample data · Guest · 2026-10-05 · 780 × 1688 px
Enter your name in Your details. Complete the contact and other fields shown. Required information follows the place settings.
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Figure 2. Enter your name. Saving details for another visit is optional.
1. Full name
2. Save my details for future visits
Sample data · Guest · 2026-10-05 · 780 × 1688 px
Continue to Face photo. Take or upload a clear photo. If a document is requested, follow the instructions shown.
Check the summary. Select Edit if needed, read the photo consent, then select Send registration.
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Figure 3. Review your photo and consent before sending.
1. I agree that my face photo is stored and used to open the gates for as long as it is valid.
Sample data · Guest · 2026-10-05 · 780 × 2238 px
Keep the status page open. Follow the gate instructions once access is ready.
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Figure 4. Waiting status does not confirm gate access.
1. Waiting for approval
Sample data · Guest · 2026-10-05 · 780 × 1688 px

What to enter and why

Requirements depend on the destination and registration method.
Field	When needed	Purpose	Example
Full name	Required	Helps staff identify your registration.	Nadia Putri
Mobile and email	As required by the place	Complete the fields shown. Email verification for a saved profile has a separate purpose.	0812… / nadia@example.test
Face photo	Required in this flow	Used for face access after approval.	Your own face, well lit and unobstructed

Expected result

The status page confirms submission and explains the next step. Wait for ready access and the valid visit time before going to the gate.

If something goes wrong

Camera will not open

Check the browser camera permission. Use Choose photo when available; ask reception for help if it still fails.

Details need a correction

Before sending, return to Your details or use Edit in the summary. After sending, ask staff to review the same visit.

If you received an invitation

Open the invitation link. Complete Visit details, then ID and photo. At Review and send, check your information and select Send visit details. The invitation continues the prepared visit; you do not need to scan a place QR to create another visit.

After sending

A submitted registration is not always approved. The place may use automatic approval or staff review. The registration QR does not open the gate.

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